Shipping Policy

Many Brick'n Dice products are made to order or customized specifically for you. This means that after your purchase, we start production and ensure quality before shipping.


Shipping and production times

Estimated shipping dates are listed on each product page. If no date is listed, the product is ready for immediate shipment.

The dates shown are estimates for when your order will leave our lab and do not correspond to the actual delivery date . Actual delivery depends on the carrier and your geographic location.

Production and shipping times may vary depending on:

  • Custom product complexity

  • Quantity ordered

  • High demand periods (e.g. holidays)


Delivery

We ship to many countries. Once your package has been handed over to the courier, you'll receive an email with your tracking number so you can track its status.

Delivery may require:

  • In Italy: approximately 3–7 working days from the date of shipment

  • Abroad: approximately 7–20 working days, depending on destination

Any delays due to customs, weather conditions or other circumstances beyond our control are not under our control.


Shipping costs

Shipping costs are calculated during checkout and vary based on the destination country and the total weight of the order.

Any taxes or customs duties applied upon arrival in your country are the responsibility of the recipient.


Additional Information

To get an estimated arrival time for your order, always check the details on the product page and your order confirmation.

If you have any questions about shipping times or need assistance, please email us at info@brickndice.com – we're here to help!